Knowledge Centre
Free, practical advice and information on energy-related matters for the citizens of Scotland
Energy
Company
Billing & Meters
Energy Company
Complaints &
Disputes
Energy
Grants &
Assistance
Energy
Scams
& Fraud
Experiencing
Loss of Energy
Supply
Microbusiness
Energy
Consumers
Switching
Energy
Suppliers
Vulnerable
Energy
Consumers
Outside our working hours or can’t find what you need?
Contact Us >
Energy
Company
Billing
Energy Company
Complaints &
Disputes
Energy
Grants &
Assistance
Energy
Scams
& Fraud
Experiencing
Loss of Energy
Supply
Microbusiness
Energy
Consumers
Switching
Energy
Suppliers
Vulnerable
Energy
Consumers
Outside our working hours or can’t find what you need?
Billing
Complaints
Grants Assistance
Energy Scams
Loss of Supply
Microbusiness
Switching Suppliers
Vulnerable Consumers
Outside our working hours or can’t find what you need?
We provide free, practical advice and information on energy-related matters to the citizens of Scotland.
We can provide advice and information if you:
- Have an energy enquiry relating to your supplier (no matter how complex)
- Wish to understand your energy supplier’s complaints process
- Are experiencing any problems with your energy bills
We provide free, practical advice and information on energy-related matters to the citizens of Scotland.
We can provide advice and information if you:
- Have basic or complex energy enquiries relating to your supplier
- Wish to understand your energy supplier’s complaints process
- Experiencing problems with your energy billing
We provide free, practical advice and information on energy-related matters to the citizens of Scotland.
We can provide advice and information if you:
- Have basic or complex energy enquiries relating to your supplier
- Wish to understand your energy supplier’s complaints process
- Experiencing problems with your energy billing
Get in Touch
Click to connect with one of our dedicated advisers,
available Monday to Friday, 9am to 5pm
Phone
0808 196 8660
Monday to Friday
9am to 5pm
Live Chat
function and connect with
one of our advisers
Home Energy Scotland offer free, impartial advice to help you stay warm at home, save energy and reduce your carbon footprint. Funded by the Scottish Government, Home Energy Scotland can also help you access financial support to make your home more efficient and cheaper to heat.
You can find out more at www.homeenergyscotland.org or call free on 0808 808 2282
BRITISH SIGN LANGUAGE (BSL) USERS CAN CONTACT US DIRECT BY USING CONTACTSCOTLAND-BSL
OUR TEAM ALSO HAVE ACCESS TO INTERPRETER SERVICES THROUGH LANGUAGE LINE.
