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Energy
Company
Billing

Energy Company
Complaints &
Disputes

Energy
Grants &
Assistance

Energy
Scams
& Fraud

Experiencing
Loss of Energy
Supply

Microbusiness
Energy
Consumers

Switching
Energy
Suppliers

Vulnerable
Energy
Consumers

Outside our working hours or can’t find what you need?

Billing

Complaints

Grants Assistance

Energy Scams

Loss of Supply

Microbusiness

Switching Suppliers

Vulnerable Consumers

Outside our working hours or can’t find what you need?

We provide free, practical advice and information on energy-related matters to the citizens of Scotland.

We can provide advice and information if you:

  • Have an energy enquiry relating to your supplier (no matter how complex)
  • Wish to understand your energy supplier’s complaints process
  • Are experiencing any problems with your energy bills

We provide free, practical advice and information on energy-related matters to the citizens of Scotland.

We can provide advice and information if you:

  • Have basic or complex energy enquiries relating to your supplier
  • Wish to understand your energy supplier’s complaints process
  • Experiencing problems with your energy billing

We provide free, practical advice and information on energy-related matters to the citizens of Scotland.

We can provide advice and information if you:

  • Have basic or complex energy enquiries relating to your supplier
  • Wish to understand your energy supplier’s complaints process
  • Experiencing problems with your energy billing

Get in Touch

Click to connect with one of our dedicated advisers,
available Monday to Friday, 9am to 5pm.

Phone

0808 196 8660
Monday to Friday
9am to 5pm

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Home Energy Scotland offer free, impartial advice to help you stay warm at home, save energy and reduce your carbon footprint. Funded by the Scottish Government, Home Energy Scotland can also help you access financial support to make your home more efficient and cheaper to heat.

You can find out more at www.homeenergyscotland.org or call free on 0808 808 2282

BRITISH SIGN LANGUAGE (BSL) USERS CAN CONTACT US DIRECT BY USING CONTACTSCOTLAND-BSL

OUR TEAM ALSO HAVE ACCESS TO INTERPRETER SERVICES THROUGH LANGUAGE LINE.