Problems with your
energy supplier?
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Problems with your
energy supplier?
We're here to help

Energy supplier
problems?
We're here
to help

New Suppliers announced for People's Energy & Utility Point Customers

New suppliers have been announced for the two energy suppliers who ceased trading last week. 

Ofgem have appointed British Gas to take on customers of People’s Energy, and EDF have been appointed to take on Utility Point customers. For more information on what to expect, you can visit our information page.

News: People’s Energy and Utility Point Announce Administration (14.09.21)

People’s Energy and Utility Point have announced that from today (14th September 2021), they have ceased trading.

Gas and Electricity regulator Ofgem will select and arrange for your account(s) to be transferred over to a new supplier as soon as possible.

You should be contacted by your new supplier and advised of what will happen next.

More advice and information is available HERE

MoneyPlus Energy cease trading - British Gas announced as new supplier for customers (10.09.21)

British Gas have been announced as the new supplier for the 9,000 customers who were previously supplied by MoneyPlus Energy. 

You should be contacted by your new supplier and advised of what will happen next.

More advice and information is available HERE

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We provide free, practical advice and information on energy-related matters to the citizens of Scotland.

We can provide advice and information if you:

  • Have an energy enquiry relating to your supplier (no matter how complex)
  • Wish to understand your energy supplier’s complaints process
  • Are experiencing any problems with your energy bills

We provide free, practical advice and information on energy-related matters to the citizens of Scotland.

We can provide advice and information if you:

  • Have basic or complex energy enquiries relating to your supplier
  • Wish to understand your energy supplier’s complaints process
  • Experiencing problems with your energy billing

We provide free, practical advice and information on energy-related matters to the citizens of Scotland.

We can provide advice and information if you:

  • Have basic or complex energy enquiries relating to your supplier
  • Wish to understand your energy supplier’s complaints process
  • Experiencing problems with your energy billing

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Home Energy Scotland offer free, impartial advice to help you stay warm at home, save energy and reduce your carbon footprint. Funded by the Scottish Government, Home Energy Scotland can also help you access financial support to make your home more efficient and cheaper to heat.

You can find out more at www.homeenergyscotland.org or call free on 0808 808 2282