What is a Radio Tele-Switched Meter?
Radio Tele Switched (RTS) meters are controlled by the BBC radio service. They allow suppliers to switch between peak and off-peak rates based at different times of the day. In some cases, this can be due to the weather forecast, giving cheaper heating and hot water when it’s cold.
Do I have an RTS Meter?
You might have an RTS meter if:
· You live in the East Midlands or Scotland.
· Your house is heated using electricity.
· You have electric storage heaters.
· There is no gas supply in your area
· They get cheaper energy at different times of day.
· There is a separate switch box near your meter labelled radio tele switch
If you are still not sure your supplier should be able to tell you.
Tariffs such as THTC and Comfort Plus with weather call, Economy 7, Economy 10, Heatwise, Warmwise and Budget Warmth are RTS tariffs.
The RTS Switch Off
The BBC are changing all their radio programming to digital which means the transmission is no longer needed and the RTS signal will eventually be switched off. This means that energy suppliers need to provide an alternative for customers with RTS meters so that their systems continue to work correctly.
Electricity suppliers are currently paying for the signal to stay while they ensure that all customers have a meter that will work once the signal is switched off.
The RTS switch off date has now been pushed back to the 30th of June 2025.
Your supplier should get in contact to arrange a meter upgrade before this date.
Changing an RTS meter
As the switch off date gets closer, suppliers will contact you to discuss installing an alternative meter.
RTS meters will be replaced by smart meters.
What if I can’t get a smart meter?
If you live in an area which is not covered by the smart meter network, there may be delays. Work is still being done on how smart meters in these areas will work, as they use the smart meter network to tell them when to switch between peak and off-peak rates.
The solution may be a preprogrammed smart meter that switches at certain times, but this is yet to be confirmed.
There are also issues with engineer appointments to fit smart metes, particularly in rural areas. Work is being done to ensure all areas are reached and engineers are available.
What if I don’t want a smart meter?
If you’re set against having a smart meter, you might need to modify your electrical system. This could require hiring an electrician to adjust your home’s internal wiring and how you manage your heating.
Can I Change Tariff or Provider?
There are not many options for RTS customers to change tariff or provider. Most large suppliers offer RTS tariffs, but ability to change provider may be affected by the upcoming switch off.
Customers can also request a single rate; their meter is not changed but the same rate is charged for both the peak and off-peak rates. This is a good solution for customers who are not using storage heating or heating hot water at night and therefore not benefitting from the cheaper Off-peak rate of energy.
